Candidate Highlight: Transformational IT Leader

For more information on how to get this candidate on your team, reach out to Jackie Connors on LinkedIn or at jackie@theconnorsgroup.com

Transformational IT leader focused on creating and aligning IT initiatives with business strategy. Over 20 years of experience delivering innovative, state–of-the-art solutions on-time and under budget. Managing change, influencing users and stakeholders to ensure the effective use of technology to increase profits and productivity while delivering significant reductions in operational expense.
Technology:
  • Principle architect of global networks supporting 2000+ people and over 500 locations ensuring high availability, Security and scalable performance across APAC, EMEA and North America.
  • Designed and implemented cutting edge, dynamic, agile Infrastructure decreasing ecological footprint and accommodating changing business goals using AWS, Google for Business, Microsoft Azure and Cisco Meraki cloud.
  • Improved critical business workflows during the migration process from Any ERP to MS Dynamics AX.

Information Technology Operations Management:

  • Developed service delivery, Helpdesk, Infrastructure and other personnel into managers and continued to manage them to successful careers.
  • Led the Governance and compliance effort – Responsible for GDPR, ISO27001:2013, SOX and creation of the ISMS supporting those compliance efforts. Maintaining the proper governance through creating SLA’s tracking, reporting and communicating to C-Suite leadership.
  • Implemented Service Now – a leading ITIL based solution. The result was driving down operational expense 20% via effectively tracking demand for IT resources and the associated cost.

 

Process:

  • Create and manage a rolling 3 year road map which adapts to the changing business needs
  • Optimized order to cash business workflows via architecture of the enterprise integration schema and platform.
  • Instituted the Change Management initiative during the MS Dynamics AX ERP implementation working with the business, building trust relationships and driving up the rate of adoption and satisfaction.
  • Responsible for acquiring PCI-DSS compliance for 500 locations.

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